Sales Analyst

At MBE Italy, we are looking for a strategic thinker with a passion for data and analytics. As an NDS Analyst who will join the Network Development & Sales team and help us deliver continuous growth through data and analytics. In this role, you will be responsible for analyzing business data, conducting market research, sharing reports, and uncover key insights that lead to successful decision-making and commercial strategies.

Responsibilities

• Conduct market research to understand industry trends and gather customer insights;
• Analyze franchisees and customers data to identify areas of improvement and potential growth opportunities;
• Develop and implement strategies to increase efficiency and profitability;
• Support Management in framework agreements’ negotiation building qualitative and quantitative analysis;
• Design reports/data extracts/dashboard related to new products/services/processes in order to verify business performances and profitability;
• Communicate findings and recommendations to stakeholders through data visualization and presentations;
• Collaborate with cross-functional teams to drive business initiatives and improve processes;
• Monitor performance metrics and evaluate the effectiveness of implemented strategies;
• Stay up-to-date with the latest business and technology trends to drive innovation.

Requirements

• Bachelor's degree in Management Engineering, Business Administration, Economics, Statistics or a related field;
• 2-3 years of experience as a Business/Data/BI Analyst or in a related role;
• Strong numerical, analytical and conceptual skills with a strategic mindset;
• Structured approach, process oriented, attentive to details and able to prioritize;
• Excellent listening, interpersonal, written, and oral communication skills;
• Advanced user of MS Office Products (Excel), Google Workspace, SQL. Knowledge of BI tools such as Power BI or Qlik is an advantage;
• Ability to work independently and in a team environment;
• Enthusiasm for technology and its application to new situations to enhance business efficiency;
• Fluent in English and Italian;
• Eligible to work in Italy/EU without sponsorship.

Who we are

Mail Boxes Etc. Italy is part of MBE Worldwide (“MBE”), a leading commerce-enablement platform providing e-commerce, fulfilment, shipping, marketing and print solutions to SMBs and consumers via both a digital platform and a network of independently owned and operated franchised locations. Headquartered in Milan, Italy, MBE is present with different brands in 53 countries with 3.100+ franchised locations, of which ca. 580 in Italy under Mail Boxes Etc. brand.

www.mbeglobal.com

What we offer

- An international environment and a fast-growing company.

- Training and internal development opportunities.

- A line of business and a strong market.

- A human-sized team and structure in a multicultural environment.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.